Crucial Conversations Training provides high-leverage skills for individuals, teams, and organizations that undercommunicate, withhold information, or fail to act with unity and conviction. Participants learn to:

• Catch problems early and resolve disagreements candidly and respectfully—even in the face of arguments and misunderstandings.
• Maximize input from people closest to the work (even those who have difficulty sharing information).
• Express the best ideas in a way that builds acceptance rather than resistance—including challenging the way things are currently being done.
• Make better decisions and then take more committed action.

This award-winning course is an indispensable component of many corporate universities and a driving force behind culture-change initiatives worldwide. Crucial Conversations Training outpaces traditional communications and interpersonal skills courses in getting you to sustainable results.

Experience our training from our Alberta-based external trainers through public workshops or onsite programs. Or use our trainer certifcation program to enable your trainers to offer the highest quality in-house training program available today.