Surveys & Assessments
Find out how Crucial Conversations can help you!


Web Seminars - Learn from the best
Attend one of our free Web seminars and learn more. You'll enjoy insights, examples, and tips for acquiring crucial skills. Featuring our New York Times bestselling authors and other experts, these Web seminars familiarize you with skills that are creating breakthrough results for individuals, teams, and entire organizations. Enroll in a free VitalSmarts Web Seminar here.
www.vitalsmarts.com/webseminars.aspx


Project Management
Learn about the five crucial conversations for flawless execution when managing large projects - based on the research project sponsored by the Concours Group and VitalSmarts.
Silence Fails Executive Summary


Healthcare
Past studies have indicated more than 60 percent of medical errors are caused by mistakes in interpersonal communication (JCAHO). All too often, well-intentioned people in healthcare institutions choose not to speak up when theyre concerned with behavior, decisions or actions of a colleague. The authors provide a series of recommendations for actions leaders can take to improve peoples ability to hold crucial conversations making it safer for healthcare workers to speak up and eliminate medical errors.
Silence Kills: The Seven Crucial Conversations for Healthcare


Case Studies & Research
Read about the impact of Crucial Conversations in organizations like Lockheed Martin, AT&T and Sprint.
Lockheed Martin Case Study
AT&T Case Study
Sprint Case Study


Organizational Change
Learn how Crucial Skills can help you make difficult but necessary changes in your organization.
VitalSmarts Position Paper: The Human Side of Change


Study Guides
Learn about Crucial Conversations through small-group discussions, exercises, optional video clips, and personal applications to supplement reading the book.
Group Study Guide


HandBooks
This handbook outlines the critical behaviors necessary to obtain peak performance in an organization. See how the worlds best leaders and performers get results by holding others accountable while still maintaining respect.
Don't Feed the Hog Handbook



Other Case Studies
Corporate Case Studies from VitalSmarts.
Trainer Success Stories from VitalSmarts.
Personal Success Stories from VitalSmarts.